Claims handling starts with the first notice
The quality and completeness of the first notice determine how much rework lands in the core system. Crashwise delivers structured, verified claims data — straight from the scene.
Unstructured notices create rework — case by case.
First notices arrive as free text, photos and phone calls — and have to be captured and qualified manually.
Missing details from counterparties and witnesses trigger queries and prolong settlement.
Every media break between the scene and the core system costs data quality.
Structured claims data, from the first minute
More complete first notices
Guided, multimodal capture with quality checks while recording — before gaps can appear.
Every party included
Counterparties and witnesses contribute their account via QR web flows — no app installation, right at the scene.
Standardized handover
A structured claim file and an electronically signed PDF report; handover via API, access through dashboards and single sign-on. Critical results are human-reviewed.
In your look and feel
Questions, flow and output follow your process. The European accident statement comes out in your branding.
What the first notice looks like at the scene
Initial vehicle capture
The applicant captures the vehicle's condition before you underwrite: via a link, no app. Photos outside and inside, engine bay, mileage, inspection sticker, every photo with a time and location stamp. You review the report in the dashboard and accept or reject.
- Guided capture by the applicant
- Report with every photo and value in the dashboard
- Accept or reject, with a reason
Fits your system landscape
Crashwise doesn't replace your core system. It feeds it better data. The integration is deliberately limited:
API
structured handover of claims data
Single sign-on
connects to your identity management
Dashboards
claims and management views
PDF report
electronically signed, per case
How a pilot runs
Conversation
We walk through your current notification process and agree which questions, outputs and handovers the pilot covers.
Pilot
Three months, a fixed price, no limit on users or vehicles. Your claims handlers work with real cases.
Review
Together we assess the completeness of first notices and the effort in claims handling. Then you decide on regular operation.
Production data is processed within the EU (or in your desired location). Customer data is never used to train AI models. More on security →