Privacy Policy for Crashwise App

Last updated: September 11, 2025
Provider: Crashwise FlexKapG, Ziestgasse 2, 1140 Vienna, Austria

We respect your privacy. This policy explains what information the Crashwise App uses and why.

What We Collect

The Crashwise App does not pull hidden data from your phone. Almost everything we process is information you choose to enter when creating an accident report, for example:

  • Your account details (email, name, password)

  • Accident details (date, time, description, contributing factors)

  • Vehicle and driver details (registration, insurance info, etc.)

  • Witness details (names, statements, contact info)

  • Photos, videos, audio notes, or attached documents

  • Accident location (if you allow location services)

  • Context information (e.g. weather via third-party APIs)

We may also collect basic technical data (device type, app version, crash logs, IP address) to keep the app secure and working properly.

Why We Use This Data

We use the information you provide to:

  • Generate a complete accident report that you can share with insurers, fleets, or workshops

  • Help you store and organize your reports securely

  • Improve the app and road safety by analyzing anonymized accident data

Storage and Security

  • Data is stored on secure servers in the EU.

  • All transfers are encrypted.

  • Sensitive accident data is separated and anonymized for safety research.

Sharing

  • Reports are only shared with others (e.g. insurers) when you choose to send them.

  • We do not sell your personal data.

  • Anonymized data may be shared for research and traffic safety improvements.

Legal Basis

We process data under GDPR based on:

  • Your consent (when you fill in optional fields)

  • Contract (to create the reports you request)

  • Legal obligations (if accident data must be provided by law)

  • Legitimate interest (using anonymized data to improve road safety)

Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Request a copy of your data

  • File a complaint with your local data protection authority

Contact

Crashwise FlexKapG
Ziestgasse 2, 1140 Vienna, Austria
Email: privacy@crashwise.app