FAQ for fleet managers

1. How can I be sure my drivers submit complete and accurate data?

Crashwise makes it simple:

• An intuitive, multilingual app guides drivers step by step.

• AI checks entries for plausibility and requests missing details or clearer photos automatically.

• Clear instructions replace complex forms, reducing driver stress.

• High-quality data even under pressure or with language barriers.

2. How does Crashwise fit into my existing systems?

Crashwise integrates seamlessly:

• Open APIs connect directly with telematics or workshop solutions.

• Plug-and-play option for companies without in-house IT.

• Productive integration often in less than 2 weeks.

• Proven connections to telematics systems and existing apps.

• No duplicate work, no media disruptions.

3. What if drivers don’t use the app at the accident scene?

No problem — data can also be entered later in a structured way.

• Multiple safeguards: instant capture, later entry, and automated reminders.

• Vehicle stickers with QR codes make reporting easy.

• Roadmap: sensor-based automatic activation from Q2 2026.

• Result: complete, correct data in every case.

4. What are the real cost savings?

Example: Fleet with 50 vehicles, approx. 8.5 claims per year:

• Automated reporting & documentation: €425 saved

• Fewer clarifications & rework: €425 saved

• Shorter downtimes (average 1 day faster): €1,275 saved

• Better insurance terms (3% discount): €1,800 saved

-> Total annual savings: €3,925
-> Cost: €757 per year
-> ROI: more than 500%

5. How much training do my drivers need?

Very little.

• The app is self-explanatory and ready within minutes.

• Short video onboarding plus in-app beginner’s guide.

• No classroom training required.

• Works instantly, even with changing drivers.

• Fleet managers see driver activity in the dashboard.

6. How secure is the data?

Crashwise meets the strictest standards:

• Servers located in Europe (with home-country option).

• Fully GDPR-compliant, regularly audited.

7. How quickly do I get a usable report?

Immediately after documentation is complete.

• Legally compliant report generated automatically.

• Insurer- and workshop-ready format.

• One-click dispatch to insurer, workshop, or legal team.

• Sample reports available on request.

8. How do I know Crashwise is built for the long run?

Our SaaS model is designed for long-term value.

• Continuous development with trusted partners and pilot customers.

• Regular updates and guaranteed support.

• Sustainable financing strategy.

• Multi-year product roadmap.

9. Why not just use my insurance company’s app?

Because Crashwise gives you independence and control.

• Works across all insurers and policies.

• Standardized process for the entire fleet.

• Documentation starts at the accident site — not days later.

• Neutral, transparent, and legally compliant in real time.

10. Can I try Crashwise without commitment?

Yes. Start with a 3-month pilot project.

• Clear project plan: setup, KPIs, evaluation.

• Small test group or entire fleet.

• Management report at the end: ROI at a glance.

• Smooth integration into your daily processes.

Your benefits as a fleet manager at a glance:

• Fewer downtimes

• Faster claims handling

• More transparency and control

• Maximum legal certainty

• Measurable ROI

Test Crashwise for 3 months and see how much faster and easier your claims process can become.